Legal Information

Privacy Policy

Your privacy and data security are important to us. This policy explains how SYSTEMAR collects, uses, stores, and protects information entrusted to us.

Effective Date: January 01, 2025

Welcome to SYSTEMAR, a cloud-based school management platform designed to streamline educational administration for institutions at all levels. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our services.

We are committed to protecting your privacy in accordance with applicable data protection laws and international privacy standards where applicable.

  • User Information (names, emails, phone numbers, user roles)
  • Institutional Data (student records, staff records, attendance, finances)
  • Device & Usage Data (IP address, browser type, operating system)
  • Communication Records (support requests, feedback, enquiries)
  • Provide and improve our services
  • Authenticate users and manage access rights
  • Process academic and administrative records
  • Send updates, alerts, and notifications
  • Maintain system security and reliability
  • Authorized personnel within your institution
  • Trusted service providers operating under confidentiality agreements
  • Legal authorities when required by law
  • Encryption in transit and at rest
  • Role-based access controls
  • Regular backups
  • Continuous security monitoring
  • System updates and vulnerability management
  • Access personal information we hold
  • Request corrections or updates
  • Withdraw consent where applicable
  • Lodge complaints with relevant authorities

We retain information only as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, and support institutional record-keeping obligations.

We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Our services may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.

We may update this Privacy Policy periodically. Changes will be published on this page together with the revised effective date. Continued use of the platform constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us.

SYSTEMAR

Office 1, Highfield Post Office
Digital Information Center
Harare, Zimbabwe

Email: sales@systemar.co.zw

Phone: +263 77 486 7068

Website: systemar.co.zw